New Radeon RX 580 - Softimage XSI 7.01 issue

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gfeather
Posts: 14
Joined: 18 Nov 2016, 21:30

New Radeon RX 580 - Softimage XSI 7.01 issue

Post by gfeather » 06 May 2017, 20:03

just purchased the AMD Radeon RX 580 after my Geforce GTX 670 started dying. Previous to putting in the new graphics card, the program was operating properly.
With the new graphics card, I am able to launch the program with no issue, I am even able to render, orbit, even draw render regions, load scenes etc. The probelm is very specific: It always happens doing the same things.

I can create an object through the menu, I can deselect the object using the marque selection, but when I try to marque select an object, it crashes. I also am not able to bring up floating windows using hotkeys either.

I know that geforce a few years back had a similar issue where you had to change from Multi-display / mixed GPU acceleration to Single display performance, but this may not be the same issue.

My system is this:

OS: WIndows 10 Home (64 bit)
Version: 10.0.15063
Processor: Intel Core i7-3930 CPU @ 3.2GHZ Mhz, 6 Cores
SMBIOS Version 2.7
BIOS Mode UEFI
Installed Ram 16.0 GB

Graphic Card Info:
Radeon
Driver Version 22.19.162.4
Radeon Software Version 17.4.4

Problem Software:
Softimage XSI 7.01

Thanks!

Gerald

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bb3d
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Location: Berlin
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Re: New Radeon RX 580 - Softimage XSI 7.01 issue

Post by bb3d » 06 May 2017, 22:32

Did you uninstall the Geforce drivers properly before installing the new card?
There is a tool called DDU that should be helpful for this.

gfeather
Posts: 14
Joined: 18 Nov 2016, 21:30

Re: New Radeon RX 580 - Softimage XSI 7.01 issue

Post by gfeather » 06 May 2017, 23:59

I will try that thanks.

gfeather
Posts: 14
Joined: 18 Nov 2016, 21:30

Re: New Radeon RX 580 - Softimage XSI 7.01 issue

Post by gfeather » 07 May 2017, 03:00

I tried the DDU utiility. Unfortunately this didn't solve the issue. Any other thoughts?

gfeather
Posts: 14
Joined: 18 Nov 2016, 21:30

Re: New Radeon RX 580 - Softimage XSI 7.01 issue

Post by gfeather » 07 May 2017, 20:47

I did a clean install of windows and updated all drivers. I reinstalled Softimage XSI, and I still have the same issue with it.

gfeather
Posts: 14
Joined: 18 Nov 2016, 21:30

Re: New Radeon RX 580 - Softimage XSI 7.01 issue

Post by gfeather » 07 May 2017, 23:06

I have posted a video here to show what is happening:

https://youtu.be/xK9CMTmq2_E

Everything is working fine until you try to select an object with the marque box.

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Rork
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Re: New Radeon RX 580 - Softimage XSI 7.01 issue

Post by Rork » 08 May 2017, 10:51

I can recall issues with AMD cards and drivers, all the way back to SI 3.x

Hope it's not not one of those issues, as you already did a clean install of W10 and SI :\

Other than that, no idea....
SI UI tutorials: Toolbar http://goo.gl/iYOL0l | Custom Layout http://goo.gl/6iP5xQ | RenderManager View http://goo.gl/b4ZkjQ
So long, and thanks for all the Fish!!

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