email notification not coming any more ...

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Frank1000
Posts: 349
Joined: 16 Oct 2011, 14:13
Skype: the2he

email notification not coming any more ...

Post by Frank1000 » 12 Feb 2013, 22:30

Hi,
I've recognized that email notification is not sending me info of replies any more. I checked my profile if I'm using an outdated email, but can't find where the email is actually setup.

Pls advise where i can check / edit my email setting.

Regards,
Frank

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Hirazi Blue
Administrator
Posts: 5107
Joined: 04 Jun 2009, 12:15

Re: email notification not coming any more ...

Post by Hirazi Blue » 12 Feb 2013, 22:44

Aaaargh, mail notification problems go way beyond my "expertise", so I am unsure if I can fix them...

You can view your current mail address in your profile under "edit account settings",
I don't know if you can freely edit it there.
I would probably have to reactivate your account afterwards...

Anymore people experiencing the same?
If so, when did it start approximately?
Does it only happen on certain forums/certain threads?
Do you still get PM notifications?
Questions, questions...
;)
Stay safe, sane & healthy!

Falam

Re: email notification not coming any more ...

Post by Falam » 13 Feb 2013, 01:48

The OP should check his SPAM box. I had a real issue with forums and this, took me two weeks to get it organized :(

Everything is working fine on my end, I will scream when it doesn't :) :) :)

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Rez007
Posts: 609
Joined: 12 Jan 2010, 15:51
Location: Nevada
Contact:

Re: email notification not coming any more ...

Post by Rez007 » 13 Feb 2013, 02:43

Actually, I have been experiencing the same issue. I have done nothing differently, but I noticed that I have not received any notification from anything on this site in about the past 3 weeks or so. Just wanted to reply so you know it might be happening to more people as well.

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Hirazi Blue
Administrator
Posts: 5107
Joined: 04 Jun 2009, 12:15

Re: email notification not coming any more ...

Post by Hirazi Blue » 13 Feb 2013, 11:15

We are investigating the problem and some possible solutions. Stay tuned... :-?

In the meantime I would advise those of you not receiving notifications to at least activate the "Pop up window on new private message" option in your board preferences in you User Control Panel, so you're "properly" alerted of new PMs the minute you log in... This would help communicating while troubleshooting this problem as well.
;)
Stay safe, sane & healthy!

Falam

Re: email notification not coming any more ...

Post by Falam » 13 Feb 2013, 17:32

It has stopped for me as well, since last night into today. Email notifications etc, halt :(

Edit: It is working again, I think my server is slow or my email client, or both :(

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Hirazi Blue
Administrator
Posts: 5107
Joined: 04 Jun 2009, 12:15

Re: email notification not coming any more ...

Post by Hirazi Blue » 14 Feb 2013, 13:54

Okay, as far as I can tell, it might take a while for this to be fixed...
To get a clear picture of the extent of the problem I would ask everyone who is affected (not getting notifications for new posts and/or PMs) to briefly reply to this topic.
:-?

PS There is obviously a significant difference between SLOW notifications and NO notifications. The SLOW ones can't be helped, I'm afraid...
Stay safe, sane & healthy!

Frank1000
Posts: 349
Joined: 16 Oct 2011, 14:13
Skype: the2he

Re: email notification not coming any more ...

Post by Frank1000 » 14 Feb 2013, 14:28

Thx for Reply. In fact in my case I found that info@si-community.com went to spam. I just switched to gmail and the spam folder was hidden, that's why I didn't see through for a moment.

Regards,
Frank

theboykidney
Posts: 38
Joined: 11 Jul 2012, 19:01

Re: email notification not coming any more ...

Post by theboykidney » 15 Mar 2013, 20:51

yup, same here. no more emails.

Moderator edit: I've sent you a Private Message (PM) - HB

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