Beware! Your data is not save with Autodesk!

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Lord Futzi Voldemort
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Joined: 06 Jun 2009, 14:01
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Beware! Your data is not save with Autodesk!

Post by Lord Futzi Voldemort » 24 Apr 2014, 13:36

OK, here's the story.
Sometime ago I found some discrepancies in my user data in may subscription center. I wrote about it somewhere here. It turned out, that AD made several mistakes when transferring my old sub to the new after renewal. From that day on there was nothing but trouble.
It took over 2 months for the "specialists" to "fix", but it seems they merely did some hack to halfway get it working. But until today i never saw the end of it. From data getting messed up, stating wrong subscription start and end dates, up to my contract data completely vanishing and telling me I'm not on subscription. I have no 2015 serial or downloads today and for support requests I do not even get a confirmation email anymore.
While this all as annoying it is for me does not have to mean anything for any-one else. But today I found something that concerns every-one on subscription. I checked my support cases and discovered I have access to the cases of two other companies as well!
accounts.jpg
Remember: AD is a company selling cloud services! If your data once get messed up there will be no way out! I wonder who else got my account data already. I'm actually glad my life will continue without AD from now on.
I'm now part of an endangered species...

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